Remote Assistance

Have you ever needed someone to resolve a computer problem and the individual you normally call is out on vacation or is not returning your frantic telephone calls? With this technology, we would be able to assist you remotely to solve the technical issues that is troubling your computer. During the remote assistance session, we would be able to communicate with each other through a chat session or over the telephone as we work through those issues. You would also be able to view the screen, have access to keyboard and mouse to assist if needed.

Why pay someone port-to-port to fix your computer at your location or have to dismantle it to take it to your favorite repair center when most of the times the issue can be resolved remotely by a technical professional.

Examples of this service:

1) In working with a Not-For-Profit Business in the local area who provides distant education equipment in twenty-one markets across the country, when a problem exists with either equipment provided by this business or specific training is needed to grow someone's knowledge in locating free resources to be used within the classroom, a person would contact us to schedule a remote session and then the professional would talk to the individual at the remote location while controlling the computer.

2) A software developer might have a use of this technology to have another pair of eyes look over a section of code that has been giving the software developer troubles for the past many hours or days. In a situation like this, it might be just what the doctor has ordered as the solution could be something as simple as an extra character or a missing expression. From personal experience, having the ability to have someone look over some code that has been the cause of many hair pulling experiences can be a true life saving experience. It also might be easier to locate someone that knows your language from another part of the country or world who would give you honest input regarding your processes as you might not want to inform your competition of these developments.

 

The remote assistance service can be utilized in multiple different ways. You can contact us for additional information and check out the website at Online Help for Me at http://www.onlinehelpfor.me

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